Why can't the battery be charged? How to solve this problem?
1. Reason:
a.The battery has no voltage.
b.There is problem with charger, as it has no output electric current.
c.Low charging efficiency due to external cause.
2. Solutions:
a.Test whether the charger has voltage and output electric current or not.
b.Check if the charger is well contacted with battery.
c.Activate the battery with voltage and current 1.5 time higher then the highest ones of battery. (Use this method only when the battery can't be charged.)
New battery isn't charging :
New batteries are shipped in a discharged condition and must be charged before use.
We generally recommend an overnight charge (approximately twelve hours).
Refer to your user's manual for charging instruction.
Rechargeable batteries should be cycled - fully charged and then fully discharged - 2 to 4 times initially to allow them to reach their full capacity.
(Note: It is perfectly normal for a battery to become warm to the touch during charging and discharging).
New batteries are hard for your device to charge; they have never been fully charged and are therefore "unformed". Sometimes your device's charger will stop charging a new battery before it is fully charged. If this happens, simply remove the battery from your device and then re-insert it. The charge cycle should start again. This may happen several times during your first battery charge. Don't worry; it's perfectly normal.
(Is the information above helpful? You can contact us with any question about our products.)
